How does TBD option work?
Hi, there!
TBD option (to be determined) is a great way to lock the sale & style if you encounter one of the following situations:
- The sale almost ends but you are still unsure of the size & colour. Please no worries, use the TBD option for the measurements, we won’t process your order until your final confirmation and are free to cancel any time during Consideration Period.
- Still, deciding between styles but the sale almost ending? Please no worries, use the TBD option to lock the sale, we won’t process your order until your final confirmation and free to cancel any time. If you change styles, you will be refunded or charged for the price difference, whichever is applicable during Consideration Period.
- Styles will retire very soon but still unsure of size & colour. Please no worries, use the TBD option to lock the style. We won’t process your order until your final confirmation and are free to cancel any time during Consideration Period.
- Wedding or event is still far away and you are still trying to lose weight? Please no worries, use the TBD option for the measurements, we won’t process your order until your final confirmation and free to cancel any time during Consideration Period.
- Ordered Colour Swatches but haven’t received yet? Or plan to order swatches later. Please no worries, Use the TBD option to lock the sale, we won’t process your order until your final confirmation and free to cancel any time during Consideration Period.
Consideration Period: Order placed date to approx. 2 weeks before your event date. We will contact you for several times if we change this time frame.
How to do?
Add a product (whatever product, make sure the price is similar to your budget) to the shopping cart. Then tick the TBD checkbox at cart page and then checkout.
Your order won't be processed until you confirm your sizes & colours with us, whenever you are ready! You are free to cancel before you confirm your sizes & colours with and You are free to change the styles during Consideration Period.
Exception:
For orders with event date, we will contact you to confirm OBD details in 48 hours and will process your order automatically 2-3 weeks in advance before your actual event date, to avoid late delivery. We will contact you via Email if order is processed. So please be sure to provide the correct email address and keep an eye on your email updates.
If you need cancel order, change style, colour, size or add other requests for free, please tell us during Consideration Period.
Note:
Some products doesn't support OBD option, so checkbox will be hidden on shopping cart page.